Aged Care Ratings

Glenmore Park Care Community

Glenmore Park, New South Wales

DPG Services Pty Ltd · Large home · Private for Profit

Overall Star Rating

Ranked 3 of 26 in Nepean

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Excellent
Staffing Improvement needed
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 205 target 212 -7 min
Registered nurse minutes 43 target 43 +0 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 95% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 97%
Staff know what they are doing 93%
Staff follow up when I raise things 86%
Staff explain things to me 87%
I have a say in my daily activities 100%
I am encouraged to do things for myself 100%
This place is well run 97%
This place feels like home 97%
I like the food here 84%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 10%
Unplanned weight loss 6%
Falls 24%
Major injury from a fall 2%
Polypharmacy 37%
Antipsychotic medication 1%

Other homes in Nepean

See all homes in Nepean →