Juniper Sarah Hardey

Kelmscott, Western Australia

Uniting Church Homes · Medium home · Not for Profit

Overall Star Rating

Ranked 41 of 47 in Metropolitan South East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable

Residents’ experience Acceptable

Compliance Excellent

Staffing Acceptable

Quality measures Significant improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 222 target 219 +3 min

Registered nurse minutes 47 target 44 +3 min

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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 82% across all twelve questions.

Staff treat me with respect 100%

I feel safe here 93%

Staff are kind and caring 93%

I get the care I need 100%

Staff know what they are doing 78%

Staff follow up when I raise things 72%

Staff explain things to me 58%

I have a say in my daily activities 85%

I am encouraged to do things for myself 71%

This place is well run 86%

This place feels like home 79%

I like the food here 64%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%

Restrictive practices 34%

Unplanned weight loss 9%

Falls 28%

Major injury from a fall 3%

Polypharmacy 30%

Antipsychotic medication 23%

Other homes in Metropolitan South East

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Sister Mary Glowrey Residential Care Belmont
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