Aged Care Ratings

Michael Lee Centre

Como, Western Australia

MEATH CARE INC · Large home · Not for Profit

Overall Star Rating

Ranked 4 of 47 in Metropolitan South East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Excellent
Staffing Good
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 210 target 204 +6 min
Registered nurse minutes 52 target 42 +10 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 93% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 96%
Staff are kind and caring 100%
I get the care I need 96%
Staff know what they are doing 100%
Staff follow up when I raise things 85%
Staff explain things to me 77%
I have a say in my daily activities 100%
I am encouraged to do things for myself 93%
This place is well run 96%
This place feels like home 97%
I like the food here 77%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 19%
Unplanned weight loss 2%
Falls 24%
Major injury from a fall 1%
Polypharmacy 33%
Antipsychotic medication 17%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

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