Juniper Hayloft

Martin, Western Australia

Uniting Church Homes · Medium home · Not for Profit

Overall Star Rating

Ranked 28 of 47 in Metropolitan South East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good

Residents’ experience Acceptable

Compliance Excellent

Staffing Acceptable

Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 219 target 219 +0 min

Registered nurse minutes 48 target 44 +4 min

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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 83% across all twelve questions.

Staff treat me with respect 94%

I feel safe here 94%

Staff are kind and caring 88%

I get the care I need 94%

Staff know what they are doing 76%

Staff follow up when I raise things 70%

Staff explain things to me 65%

I have a say in my daily activities 100%

I am encouraged to do things for myself 94%

This place is well run 70%

This place feels like home 89%

I like the food here 59%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%

Restrictive practices 31%

Unplanned weight loss 1%

Falls 40%

Major injury from a fall 2%

Polypharmacy 41%

Antipsychotic medication 14%

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