Aged Care Ratings

Craigcare Ascot Waters

Ascot, Western Australia

GLENN-CRAIG VILLAGES PTY. LTD. · Large home · Private for Profit

Overall Star Rating

Ranked 42 of 47 in Metropolitan South East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Acceptable
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 230 target 220 +10 min
Registered nurse minutes 46 target 44 +2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 81% across all twelve questions.

Staff treat me with respect 91%
I feel safe here 94%
Staff are kind and caring 90%
I get the care I need 94%
Staff know what they are doing 75%
Staff follow up when I raise things 69%
Staff explain things to me 60%
I have a say in my daily activities 94%
I am encouraged to do things for myself 94%
This place is well run 75%
This place feels like home 88%
I like the food here 48%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 5%
Unplanned weight loss 13%
Falls 31%
Major injury from a fall 3%
Polypharmacy 30%
Antipsychotic medication 12%

Compliance record

Current decision: Notice of Decision to impose Sanction (Sanction)

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

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