Aged Care Ratings

Aegis Lakeside

Redcliffe, Western Australia

Lakeside Hostel Pty Ltd · Small home · Private for Profit

Overall Star Rating

Ranked 34 of 47 in Metropolitan South East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Excellent
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 235 target 207 +28 min
Registered nurse minutes 56 target 42 +14 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 77% across all twelve questions.

Staff treat me with respect 91%
I feel safe here 100%
Staff are kind and caring 84%
I get the care I need 84%
Staff know what they are doing 83%
Staff follow up when I raise things 58%
Staff explain things to me 67%
I have a say in my daily activities 91%
I am encouraged to do things for myself 66%
This place is well run 92%
This place feels like home 67%
I like the food here 42%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 4%
Unplanned weight loss 10%
Falls 35%
Major injury from a fall 0%
Polypharmacy 33%
Antipsychotic medication 19%

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