Aged Care Ratings

St Ezekiel Moreno Nursing Home

Croydon, New South Wales

St Ezekiel Moreno Limited · Small home · Not for Profit

Overall Star Rating

Ranked 46 of 49 in Inner West

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Improvement needed
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 216 target 217 -1 min
Registered nurse minutes 46 target 44 +2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 85% across all twelve questions.

Staff treat me with respect 92%
I feel safe here 92%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 92%
Staff follow up when I raise things 77%
Staff explain things to me 77%
I have a say in my daily activities 92%
I am encouraged to do things for myself 69%
This place is well run 77%
This place feels like home 85%
I like the food here 69%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 4%
Restrictive practices 12%
Unplanned weight loss 9%
Falls 21%
Major injury from a fall 2%
Polypharmacy 35%
Antipsychotic medication 7%

Compliance record

Current decision: Notice of Non-Compliance (NCN)

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

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