Aged Care Ratings

The Maronite Sisters Of The Holy Family Village

Marrickville, New South Wales

THE MARONITE SISTERS OF THE HOLY FAMILY VILLAGE · Small home · Not for Profit

Overall Star Rating

Ranked 3 of 49 in Inner West

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Excellent
Residents’ experience Good
Compliance Excellent
Staffing Excellent
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 242 target 224 +18 min
Registered nurse minutes 52 target 45 +7 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 92% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 94%
Staff are kind and caring 100%
I get the care I need 94%
Staff know what they are doing 94%
Staff follow up when I raise things 88%
Staff explain things to me 95%
I have a say in my daily activities 88%
I am encouraged to do things for myself 100%
This place is well run 95%
This place feels like home 82%
I like the food here 70%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 15%
Unplanned weight loss 7%
Falls 14%
Major injury from a fall 0%
Polypharmacy 29%
Antipsychotic medication 12%

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