Aged Care Ratings

Regis Hurstville

Hurstville, New South Wales

Regis Aged Care Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 51 of 98 in South East Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Acceptable
Quality measures Excellent

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 236 target 236 +0 min
Registered nurse minutes 48 target 46 +2 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 92% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 93%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 87%
Staff follow up when I raise things 93%
Staff explain things to me 73%
I have a say in my daily activities 100%
I am encouraged to do things for myself 94%
This place is well run 100%
This place feels like home 100%
I like the food here 60%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 4%
Unplanned weight loss 10%
Falls 18%
Major injury from a fall 0%
Polypharmacy 21%
Antipsychotic medication 4%

Compliance record

Current decision: Notice of Non-Compliance (NCN)

Other homes in South East Sydney

See all homes in South East Sydney →