Aged Care Ratings

Pathways Cronulla Pines

Cronulla, New South Wales

Pathways Aged Care Pty Limited · Large home · Private for Profit

Overall Star Rating

Ranked 90 of 98 in South East Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Good
Staffing Acceptable
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 214 target 212 +2 min
Registered nurse minutes 43 target 43 +0 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 84% across all twelve questions.

Staff treat me with respect 93%
I feel safe here 100%
Staff are kind and caring 94%
I get the care I need 96%
Staff know what they are doing 84%
Staff follow up when I raise things 75%
Staff explain things to me 82%
I have a say in my daily activities 97%
I am encouraged to do things for myself 91%
This place is well run 72%
This place feels like home 78%
I like the food here 40%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 25%
Unplanned weight loss 14%
Falls 36%
Major injury from a fall 2%
Polypharmacy 23%
Antipsychotic medication 7%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

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