Aged Care Ratings

Fairlea Aged Care @ Penshurst

Penshurst, New South Wales

Oreison Pty Ltd Trustee for EM Trust Trading As Fairlea Aged Care @ Penshurst · Medium home · Private for Profit

Overall Star Rating

Ranked 22 of 98 in South East Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Excellent
Staffing Improvement needed
Quality measures Excellent

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 221 target 223 -2 min
Registered nurse minutes 45 target 45 +0 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 97% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 100%
Staff follow up when I raise things 100%
Staff explain things to me 79%
I have a say in my daily activities 93%
I am encouraged to do things for myself 100%
This place is well run 100%
This place feels like home 86%
I like the food here 100%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 0%
Unplanned weight loss 3%
Falls 30%
Major injury from a fall 0%
Polypharmacy 12%
Antipsychotic medication 7%

Other homes in South East Sydney

See all homes in South East Sydney →