Eventide Charters Towers
Richmond Hill, Queensland
Townsville Hospital and Health Service · Medium home · Government
Overall Star Rating
Ranked 17 of 21 in Northern
The five ratings
Four measures combine into the overall rating. Residents' experience is worth a third of it.
Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.
Staffing
Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.
What residents said
No residents' survey has been published for this home. Around one in five residents nationally is interviewed each year, so not every home has a result in every round.
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