Aged Care Ratings

Estia Health Little Bay

Little Bay, New South Wales

ESTIA INVESTMENTS PTY. LTD. · Large home · Private for Profit

Overall Star Rating

Ranked 43 of 98 in South East Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Good
Staffing Acceptable
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 216 target 216 +0 min
Registered nurse minutes 44 target 43 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 93% across all twelve questions.

Staff treat me with respect 92%
I feel safe here 96%
Staff are kind and caring 97%
I get the care I need 96%
Staff know what they are doing 93%
Staff follow up when I raise things 92%
Staff explain things to me 90%
I have a say in my daily activities 100%
I am encouraged to do things for myself 97%
This place is well run 90%
This place feels like home 93%
I like the food here 75%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 11%
Unplanned weight loss 7%
Falls 27%
Major injury from a fall 0%
Polypharmacy 36%
Antipsychotic medication 6%

Compliance record

No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year

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