Beechworth Health Service Residential Care Program

Beechworth, Victoria

Beechworth Health Service · Small home · Government

Overall Star Rating

Ranked 46 of 51 in Hume

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable

Residents’ experience Acceptable

Compliance Excellent

Staffing Improvement needed

Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 191 target 200 -9 min

Registered nurse minutes 47 target 41 +6 min

Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 86% across all twelve questions.

Staff treat me with respect 100%

I feel safe here 100%

Staff are kind and caring 100%

I get the care I need 93%

Staff know what they are doing 92%

Staff follow up when I raise things 84%

Staff explain things to me 77%

I have a say in my daily activities 69%

I am encouraged to do things for myself 77%

This place is well run 77%

This place feels like home 93%

I like the food here 70%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%

Restrictive practices 23%

Unplanned weight loss 11%

Falls 47%

Major injury from a fall 0%

Polypharmacy 40%

Antipsychotic medication 9%

Other homes in Hume

Allawah Special Care Hostel Yarrawonga
Irvin House Cobram
Violet Town Bush Nursing Centre Violet Town
Rosebank Hostel Yea
Glenview Community Care Nursing Home Rutherglen
Albury Wodonga Health Residential Care Program Beechworth

See all homes in Hume →