Aged Care Ratings

Anglicare Elizabeth Lodge

Rushcutters Bay, New South Wales

Anglican Community Services · Large home · Not for Profit

Overall Star Rating

Ranked 88 of 98 in South East Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Acceptable
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 212 target 209 +3 min
Registered nurse minutes 43 target 43 +0 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 85% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 96%
Staff are kind and caring 91%
I get the care I need 96%
Staff know what they are doing 83%
Staff follow up when I raise things 78%
Staff explain things to me 83%
I have a say in my daily activities 96%
I am encouraged to do things for myself 96%
This place is well run 78%
This place feels like home 78%
I like the food here 43%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 11%
Unplanned weight loss 16%
Falls 32%
Major injury from a fall 3%
Polypharmacy 34%
Antipsychotic medication 12%

Compliance record

Current decision: Notice of Decision to impose Sanction (Sanction)

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