Aged Care Ratings

UnitingSA Seaton Aged Care

Seaton, South Australia

UnitingSA Ltd · Small home · Not for Profit

Overall Star Rating

Ranked 13 of 31 in Metropolitan West

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Excellent
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 260 target 237 +23 min
Registered nurse minutes 60 target 47 +13 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 77% across all twelve questions.

Staff treat me with respect 88%
I feel safe here 87%
Staff are kind and caring 63%
I get the care I need 74%
Staff know what they are doing 88%
Staff follow up when I raise things 75%
Staff explain things to me 63%
I have a say in my daily activities 75%
I am encouraged to do things for myself 74%
This place is well run 75%
This place feels like home 87%
I like the food here 75%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 15%
Unplanned weight loss 0%
Falls 20%
Major injury from a fall 3%
Polypharmacy 12%
Antipsychotic medication 6%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

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