Uniting Farmborough Unanderra

Unanderra, New South Wales

The Uniting Church in Australia Property Trust (NSW) · Medium home · Not for Profit

Overall Star Rating

Ranked 14 of 43 in Illawarra

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good

Residents’ experience Good

Compliance Excellent

Staffing Acceptable

Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 243 target 238 +5 min

Registered nurse minutes 50 target 46 +4 min

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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 90% across all twelve questions.

Staff treat me with respect 100%

I feel safe here 90%

Staff are kind and caring 95%

I get the care I need 100%

Staff know what they are doing 90%

Staff follow up when I raise things 95%

Staff explain things to me 95%

I have a say in my daily activities 90%

I am encouraged to do things for myself 85%

This place is well run 85%

This place feels like home 80%

I like the food here 75%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%

Restrictive practices 25%

Unplanned weight loss 7%

Falls 25%

Major injury from a fall 2%

Polypharmacy 47%

Antipsychotic medication 9%

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