TriCare Toowoomba Aged Care Residence

Mt Lofty, Queensland

TriCare Aged Care Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 40 of 41 in Darling Downs

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated

Residents’ experience Acceptable

Compliance Not yet rated

Staffing Acceptable

Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 208 target 207 +1 min

Registered nurse minutes 43 target 42 +1 min

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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 70% across all twelve questions.

Staff treat me with respect 70%

I feel safe here 92%

Staff are kind and caring 69%

I get the care I need 85%

Staff know what they are doing 62%

Staff follow up when I raise things 69%

Staff explain things to me 62%

I have a say in my daily activities 77%

I am encouraged to do things for myself 84%

This place is well run 61%

This place feels like home 54%

I like the food here 53%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 2%

Restrictive practices 25%

Unplanned weight loss 0%

Falls 64%

Major injury from a fall 1%

Polypharmacy 40%

Antipsychotic medication 12%

Other homes in Darling Downs

Lutheran Services - Northridge Salem Rockville
Ningana Dalby
Southern Cross Care Allora Allora
Leslie Place Aged Persons Hostel Killarney
Nirvana Hostel Clifton
Southern Cross Care Tara - Tarcoola Tara

See all homes in Darling Downs →