Aged Care Ratings

TriCare Pt Vernon Aged Care Residence

Point Vernon, Queensland

TriCare Aged Care Pty Ltd · Small home · Private for Profit

Overall Star Rating

Ranked 31 of 32 in Wide Bay

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated
Residents’ experience Acceptable
Compliance Not yet rated
Staffing Improvement needed
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 209 target 221 -12 min
Registered nurse minutes 50 target 45 +5 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 83% across all twelve questions.

Staff treat me with respect 92%
I feel safe here 84%
Staff are kind and caring 93%
I get the care I need 77%
Staff know what they are doing 84%
Staff follow up when I raise things 84%
Staff explain things to me 84%
I have a say in my daily activities 93%
I am encouraged to do things for myself 92%
This place is well run 61%
This place feels like home 69%
I like the food here 85%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 2%
Restrictive practices 15%
Unplanned weight loss 15%
Falls 40%
Major injury from a fall 0%
Polypharmacy 34%
Antipsychotic medication 12%

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