Aged Care Ratings

TriCare Pimpama Aged Care Residence

Pimpama, Queensland

TriCare Aged Care Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 53 of 54 in South Coast

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated
Residents’ experience Acceptable
Compliance Not yet rated
Staffing Improvement needed
Quality measures Significant improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 222 target 225 -3 min
Registered nurse minutes 49 target 45 +4 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 78% across all twelve questions.

Staff treat me with respect 95%
I feel safe here 83%
Staff are kind and caring 100%
I get the care I need 95%
Staff know what they are doing 61%
Staff follow up when I raise things 66%
Staff explain things to me 78%
I have a say in my daily activities 89%
I am encouraged to do things for myself 89%
This place is well run 61%
This place feels like home 78%
I like the food here 44%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 28%
Unplanned weight loss 15%
Falls 41%
Major injury from a fall 2%
Polypharmacy 32%
Antipsychotic medication 19%

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