Aged Care Ratings

TriCare Jindalee Aged Care Residence

Mt Ommaney, Queensland

TriCare Aged Care Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 63 of 69 in Brisbane South

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated
Residents’ experience Acceptable
Compliance Not yet rated
Staffing Improvement needed
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 206 target 210 -4 min
Registered nurse minutes 44 target 43 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 75% across all twelve questions.

Staff treat me with respect 78%
I feel safe here 84%
Staff are kind and caring 78%
I get the care I need 78%
Staff know what they are doing 89%
Staff follow up when I raise things 78%
Staff explain things to me 83%
I have a say in my daily activities 78%
I am encouraged to do things for myself 78%
This place is well run 67%
This place feels like home 56%
I like the food here 56%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 21%
Unplanned weight loss 7%
Falls 71%
Major injury from a fall 4%
Polypharmacy 23%
Antipsychotic medication 3%

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