Aged Care Ratings

Traralgon Aged Care

Traralgon, Victoria

Aged Care Group Pty Ltd · Small home · Private for Profit

Overall Star Rating

Ranked 13 of 51 in Gippsland

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Excellent
Compliance Excellent
Staffing Improvement needed
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 211 target 219 -8 min
Registered nurse minutes 45 target 44 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 96% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 92%
Staff follow up when I raise things 92%
Staff explain things to me 92%
I have a say in my daily activities 85%
I am encouraged to do things for myself 92%
This place is well run 100%
This place feels like home 93%
I like the food here 100%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 15%
Unplanned weight loss 8%
Falls 47%
Major injury from a fall 0%
Polypharmacy 30%
Antipsychotic medication 18%

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