Aged Care Ratings

Sunnycare Residential

Sunnybank Hills, Queensland

Sunnycare Residential Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 46 of 69 in Brisbane South

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Acceptable
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 220 target 219 +1 min
Registered nurse minutes 45 target 44 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 68% across all twelve questions.

Staff treat me with respect 71%
I feel safe here 71%
Staff are kind and caring 64%
I get the care I need 78%
Staff know what they are doing 50%
Staff follow up when I raise things 57%
Staff explain things to me 64%
I have a say in my daily activities 93%
I am encouraged to do things for myself 57%
This place is well run 86%
This place feels like home 86%
I like the food here 43%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 9%
Unplanned weight loss 4%
Falls 27%
Major injury from a fall 3%
Polypharmacy 24%
Antipsychotic medication 9%

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