Aged Care Ratings

St Vincent's Care Services Yennora

Yennora, New South Wales

St Vincent's Care Services Ltd · Large home · Not for Profit

Overall Star Rating

Ranked 50 of 68 in South West Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Excellent
Staffing Excellent
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 228 target 217 +11 min
Registered nurse minutes 50 target 44 +6 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 86% across all twelve questions.

Staff treat me with respect 88%
I feel safe here 85%
Staff are kind and caring 96%
I get the care I need 93%
Staff know what they are doing 89%
Staff follow up when I raise things 93%
Staff explain things to me 85%
I have a say in my daily activities 92%
I am encouraged to do things for myself 85%
This place is well run 92%
This place feels like home 89%
I like the food here 48%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 11%
Unplanned weight loss 10%
Falls 26%
Major injury from a fall 1%
Polypharmacy 42%
Antipsychotic medication 5%

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