Aged Care Ratings

St Vincent's Care Services Bardon

Bardon, Queensland

St Vincent's Care Services Ltd · Medium home · Not for Profit

Overall Star Rating

Ranked 25 of 45 in Brisbane North

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 206 target 202 +4 min
Registered nurse minutes 48 target 41 +7 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 83% across all twelve questions.

Staff treat me with respect 93%
I feel safe here 93%
Staff are kind and caring 87%
I get the care I need 94%
Staff know what they are doing 82%
Staff follow up when I raise things 75%
Staff explain things to me 69%
I have a say in my daily activities 81%
I am encouraged to do things for myself 88%
This place is well run 87%
This place feels like home 88%
I like the food here 63%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 4%
Unplanned weight loss 6%
Falls 32%
Major injury from a fall 1%
Polypharmacy 41%
Antipsychotic medication 5%

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