St Mary's Aged Care

Pelican Waters, Queensland

Tilburg Proprietary Limited · Medium home · Private for Profit

Overall Star Rating

Ranked 38 of 54 in Sunshine Coast

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good

Residents’ experience Acceptable

Compliance Excellent

Staffing Excellent

Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 202 target 192 +10 min

Registered nurse minutes 48 target 39 +9 min

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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 78% across all twelve questions.

Staff treat me with respect 94%

I feel safe here 89%

Staff are kind and caring 77%

I get the care I need 88%

Staff know what they are doing 70%

Staff follow up when I raise things 82%

Staff explain things to me 70%

I have a say in my daily activities 65%

I am encouraged to do things for myself 95%

This place is well run 77%

This place feels like home 71%

I like the food here 53%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%

Restrictive practices 28%

Unplanned weight loss 4%

Falls 23%

Major injury from a fall 0%

Polypharmacy 39%

Antipsychotic medication 15%

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Voller Care Centre Burnside
Kabara Aged Care Cooroy

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