Aged Care Ratings

St Josephs Nursing Home

East Lismore, New South Wales

The Trustees of the Roman Catholic Church for the Diocese of Lismore · Large home · Not for Profit

Overall Star Rating

Ranked 32 of 45 in Far North Coast

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Improvement needed
Quality measures Significant improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 214 target 202 +12 min
Registered nurse minutes 34 target 42 -8 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 90% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 95%
Staff are kind and caring 96%
I get the care I need 100%
Staff know what they are doing 78%
Staff follow up when I raise things 96%
Staff explain things to me 91%
I have a say in my daily activities 96%
I am encouraged to do things for myself 92%
This place is well run 87%
This place feels like home 79%
I like the food here 74%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 41%
Unplanned weight loss 18%
Falls 33%
Major injury from a fall 3%
Polypharmacy 18%
Antipsychotic medication 10%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

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