Aged Care Ratings

Sir Leslie Morshead Manor

Lyneham, Australian Capital Territory

Morshead Home For Veterans and Other Aged Persons Limited · Medium home · Not for Profit

Overall Star Rating

Ranked 20 of 29 in ACT

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 214 target 212 +2 min
Registered nurse minutes 50 target 43 +7 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 73% across all twelve questions.

Staff treat me with respect 87%
I feel safe here 81%
Staff are kind and caring 81%
I get the care I need 87%
Staff know what they are doing 81%
Staff follow up when I raise things 62%
Staff explain things to me 50%
I have a say in my daily activities 81%
I am encouraged to do things for myself 81%
This place is well run 69%
This place feels like home 63%
I like the food here 50%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 9%
Unplanned weight loss 6%
Falls 26%
Major injury from a fall 0%
Polypharmacy 33%
Antipsychotic medication 5%

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