Aged Care Ratings

Sinnamon Village - Reid Court

Sinnamon Park, Queensland

Wesley Mission Queensland Limited · Small home · Not for Profit

Overall Star Rating

Ranked 48 of 69 in Brisbane South

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Good
Staffing Excellent
Quality measures Significant improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 253 target 237 +16 min
Registered nurse minutes 55 target 47 +8 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 87% across all twelve questions.

Staff treat me with respect 93%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 85%
Staff follow up when I raise things 61%
Staff explain things to me 85%
I have a say in my daily activities 100%
I am encouraged to do things for myself 92%
This place is well run 77%
This place feels like home 84%
I like the food here 69%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 60%
Unplanned weight loss 12%
Falls 53%
Major injury from a fall 4%
Polypharmacy 31%
Antipsychotic medication 20%

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