Aged Care Ratings

Resthaven Marion

Marion, South Australia

RESTHAVEN INCORPORATED · Large home · Not for Profit

Overall Star Rating

Ranked 10 of 42 in Metropolitan South

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 222 target 207 +15 min
Registered nurse minutes 46 target 43 +3 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 86% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 97%
Staff are kind and caring 100%
I get the care I need 87%
Staff know what they are doing 90%
Staff follow up when I raise things 87%
Staff explain things to me 64%
I have a say in my daily activities 94%
I am encouraged to do things for myself 71%
This place is well run 83%
This place feels like home 87%
I like the food here 77%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 20%
Unplanned weight loss 1%
Falls 33%
Major injury from a fall 2%
Polypharmacy 33%
Antipsychotic medication 1%

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