★ Aged Care Ratings

Regis Ontario

Mildura, Victoria

Regis Aged Care Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 35 of 64 in Loddon-Mallee

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Excellent
Staffing Significant improvement needed
Quality measures Excellent

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 222 target 229 -7 min
Registered nurse minutes 44 target 46 -2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 91% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 95%
Staff are kind and caring 100%
I get the care I need 90%
Staff know what they are doing 79%
Staff follow up when I raise things 89%
Staff explain things to me 74%
I have a say in my daily activities 89%
I am encouraged to do things for myself 100%
This place is well run 95%
This place feels like home 95%
I like the food here 90%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 8%
Unplanned weight loss 3%
Falls 27%
Major injury from a fall 1%
Polypharmacy 27%
Antipsychotic medication 13%

Compliance record

Current decision: Notice of Non-Compliance (NCN)

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