Aged Care Ratings

Regis Mornington

Mornington, Victoria

Regis Aged Care Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 125 of 152 in Southern Metro

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Good
Staffing Acceptable
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 215 target 215 +0 min
Registered nurse minutes 45 target 44 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 79% across all twelve questions.

Staff treat me with respect 93%
I feel safe here 80%
Staff are kind and caring 94%
I get the care I need 80%
Staff know what they are doing 67%
Staff follow up when I raise things 74%
Staff explain things to me 74%
I have a say in my daily activities 86%
I am encouraged to do things for myself 80%
This place is well run 66%
This place feels like home 74%
I like the food here 80%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 2%
Restrictive practices 21%
Unplanned weight loss 15%
Falls 24%
Major injury from a fall 0%
Polypharmacy 39%
Antipsychotic medication 13%

Compliance record

No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year

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