Aged Care Ratings

PresCare - Alexandra Gardens

Rockhampton Dc, Queensland

APOLLO CARE OPERATIONS PTY LIMITED · Medium home · Private for Profit

Overall Star Rating

Ranked 11 of 18 in Fitzroy

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 213 target 209 +4 min
Registered nurse minutes 49 target 43 +6 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 82% across all twelve questions.

Staff treat me with respect 90%
I feel safe here 100%
Staff are kind and caring 84%
I get the care I need 79%
Staff know what they are doing 79%
Staff follow up when I raise things 73%
Staff explain things to me 79%
I have a say in my daily activities 74%
I am encouraged to do things for myself 79%
This place is well run 74%
This place feels like home 84%
I like the food here 90%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 18%
Unplanned weight loss 3%
Falls 33%
Major injury from a fall 3%
Polypharmacy 43%
Antipsychotic medication 1%

Other homes in Fitzroy

See all homes in Fitzroy →