Aged Care Ratings

Oxley Grove Care Community

Durack, Queensland

DPG Services Pty Ltd · Large home · Private for Profit

Overall Star Rating

Ranked 49 of 69 in Brisbane South

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Improvement needed
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 204 target 221 -17 min
Registered nurse minutes 46 target 44 +2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 85% across all twelve questions.

Staff treat me with respect 96%
I feel safe here 96%
Staff are kind and caring 96%
I get the care I need 92%
Staff know what they are doing 84%
Staff follow up when I raise things 72%
Staff explain things to me 76%
I have a say in my daily activities 100%
I am encouraged to do things for myself 92%
This place is well run 76%
This place feels like home 80%
I like the food here 64%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 16%
Unplanned weight loss 11%
Falls 40%
Major injury from a fall 1%
Polypharmacy 34%
Antipsychotic medication 8%

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