Aged Care Ratings

Ottoman Village Aged Care

Broadmeadows, Victoria

BROADMEADOWS TURKISH ISLAMIC AND CULTURAL CENTRE INC. · Small home · Not for Profit

Overall Star Rating

Ranked 84 of 86 in Northern Metro

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated
Residents’ experience Acceptable
Compliance Excellent
Staffing Excellent
Quality measures Not yet rated

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 245 target 214 +31 min
Registered nurse minutes 56 target 43 +13 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 84% across all twelve questions.

Staff treat me with respect 84%
I feel safe here 91%
Staff are kind and caring 92%
I get the care I need 91%
Staff know what they are doing 92%
Staff follow up when I raise things 75%
Staff explain things to me 92%
I have a say in my daily activities 83%
I am encouraged to do things for myself 67%
This place is well run 92%
This place feels like home 75%
I like the food here 75%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 57%
Unplanned weight loss 13%
Falls 26%
Major injury from a fall 0%
Polypharmacy 79%
Antipsychotic medication 28%

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