Narangba Community Aged Care

Narangba, Queensland

Luson Aged Care Pty Ltd · Large home · Not for Profit

Overall Star Rating

Ranked 34 of 42 in Cabool

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable

Residents’ experience Acceptable

Compliance Good

Staffing Acceptable

Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 223 target 218 +5 min

Registered nurse minutes 45 target 44 +1 min

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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 77% across all twelve questions.

Staff treat me with respect 100%

I feel safe here 96%

Staff are kind and caring 100%

I get the care I need 90%

Staff know what they are doing 82%

Staff follow up when I raise things 71%

Staff explain things to me 71%

I have a say in my daily activities 78%

I am encouraged to do things for myself 71%

This place is well run 68%

This place feels like home 75%

I like the food here 25%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%

Restrictive practices 23%

Unplanned weight loss 4%

Falls 23%

Major injury from a fall 1%

Polypharmacy 47%

Antipsychotic medication 12%

Other homes in Cabool

Peninsula Palms Retirement Village Rothwell
Aloaka Care Centre Kilcoy
BallyCara Aged Care Scarborough
Redcliffe Aged Care Service Clontarf
Lutheran Services - St Pauls Caboolture
Woodford Manor Aged Care Woodford

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