Aged Care Ratings

MiCare Avondrust Lodge

Carrum Downs, Victoria

MiCare Ltd · Large home · Not for Profit

Overall Star Rating

Ranked 14 of 152 in Southern Metro

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Excellent
Staffing Significant improvement needed
Quality measures Excellent

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 203 target 209 -6 min
Registered nurse minutes 42 target 43 -1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 95% across all twelve questions.

Staff treat me with respect 95%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 96%
Staff know what they are doing 100%
Staff follow up when I raise things 100%
Staff explain things to me 91%
I have a say in my daily activities 95%
I am encouraged to do things for myself 95%
This place is well run 100%
This place feels like home 91%
I like the food here 73%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 8%
Unplanned weight loss 6%
Falls 24%
Major injury from a fall 0%
Polypharmacy 42%
Antipsychotic medication 4%

Compliance record

Current decision: Notice of Non-Compliance (NCN)

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