Aged Care Ratings

Merv Irvine Nursing Home

Bundoora, Victoria

Northern Health · Small home · Government

Overall Star Rating

Ranked 71 of 86 in Northern Metro

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Improvement needed
Quality measures Significant improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 216 target 243 -27 min
Registered nurse minutes 67 target 48 +19 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 82% across all twelve questions.

Staff treat me with respect 90%
I feel safe here 80%
Staff are kind and caring 90%
I get the care I need 100%
Staff know what they are doing 90%
Staff follow up when I raise things 70%
Staff explain things to me 100%
I have a say in my daily activities 70%
I am encouraged to do things for myself 70%
This place is well run 70%
This place feels like home 90%
I like the food here 60%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 57%
Unplanned weight loss 18%
Falls 14%
Major injury from a fall 4%
Polypharmacy 39%
Antipsychotic medication 54%

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