Aged Care Ratings

Merrimac Park Private Care

Merrimac, Queensland

Superior Care Group Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 35 of 54 in South Coast

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Good
Compliance Acceptable
Staffing Acceptable
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 229 target 221 +8 min
Registered nurse minutes 46 target 44 +2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 90% across all twelve questions.

Staff treat me with respect 94%
I feel safe here 94%
Staff are kind and caring 100%
I get the care I need 94%
Staff know what they are doing 94%
Staff follow up when I raise things 87%
Staff explain things to me 94%
I have a say in my daily activities 88%
I am encouraged to do things for myself 87%
This place is well run 81%
This place feels like home 87%
I like the food here 75%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 13%
Unplanned weight loss 10%
Falls 32%
Major injury from a fall 1%
Polypharmacy 24%
Antipsychotic medication 6%

Compliance record

Current decision: Notice to Remedy (NTR)

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