Aged Care Ratings

mecwacare John Hood Terrace

Richmond, Victoria

MECWA Limited · Small home · Not for Profit

Overall Star Rating

Ranked 85 of 86 in Northern Metro

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated
Residents’ experience Good
Compliance Not yet rated
Staffing Not yet rated
Quality measures Not yet rated

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day no target published
Registered nurse minutes no target published
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 91% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 78%
Staff follow up when I raise things 89%
Staff explain things to me 77%
I have a say in my daily activities 100%
I am encouraged to do things for myself 78%
This place is well run 89%
This place feels like home 100%
I like the food here 78%

Other homes in Northern Metro

See all homes in Northern Metro →