Aged Care Ratings

May Shaw Residential Aged Care

Swansea, Tasmania

CELEBRATE HEALTH CARE · Small home · Not for Profit

Overall Star Rating

Ranked 24 of 29 in Southern

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Good
Staffing Excellent
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 225 target 200 +25 min
Registered nurse minutes 58 target 41 +17 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 78% across all twelve questions.

Staff treat me with respect 92%
I feel safe here 100%
Staff are kind and caring 92%
I get the care I need 84%
Staff know what they are doing 62%
Staff follow up when I raise things 69%
Staff explain things to me 69%
I have a say in my daily activities 61%
I am encouraged to do things for myself 92%
This place is well run 76%
This place feels like home 69%
I like the food here 69%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 27%
Unplanned weight loss 8%
Falls 21%
Major injury from a fall 0%
Polypharmacy 27%
Antipsychotic medication 16%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

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