MannaCare - Cassia House
Doncaster, Victoria
MannaCare Inc · Medium home · Not for Profit
Overall Star Rating
Ranked 42 of 136 in Eastern Metro
The five ratings
Four measures combine into the overall rating. Residents' experience is worth a third of it.
Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.
Staffing
Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.
What residents said
An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 90% across all twelve questions.
Clinical quality measures
Reported by the home each quarter. Lower is better on every one of these.
Compliance record
Current decision: Directions - To revise Plans for Continuous Improvements (PCI)
Other homes in Eastern Metro
- Villa Maria Catholic Homes Justin Villa Aged Care Residence Balwyn
- Monda Lodge Hostel Healesville
- Regis Shenley Manor Camberwell
- Clarendon Grange Hostel Wantirna
- Olivet Aged Persons Home Ringwood
- Villa Maria Catholic Homes Willowbrooke Aged Care Residence Upper Ferntree Gully