Aged Care Ratings

Mandurah Community Aged Care

Dawesville, Western Australia

Luson Aged Care Pty Ltd · Large home · Not for Profit

Overall Star Rating

Ranked 25 of 54 in Metropolitan South West

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Good
Staffing Improvement needed
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 207 target 203 +4 min
Registered nurse minutes 40 target 42 -2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 87% across all twelve questions.

Staff treat me with respect 88%
I feel safe here 100%
Staff are kind and caring 94%
I get the care I need 88%
Staff know what they are doing 76%
Staff follow up when I raise things 76%
Staff explain things to me 82%
I have a say in my daily activities 100%
I am encouraged to do things for myself 94%
This place is well run 88%
This place feels like home 100%
I like the food here 59%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 14%
Unplanned weight loss 2%
Falls 28%
Major injury from a fall 2%
Polypharmacy 35%
Antipsychotic medication 13%

Compliance record

No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year

Other homes in Metropolitan South West

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