Aged Care Ratings

Mandurah Coast Care Community

Dudley Park, Western Australia

DPG Services Pty Ltd · Small home · Private for Profit

Overall Star Rating

Ranked 42 of 54 in Metropolitan South West

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Good
Compliance Excellent
Staffing Significant improvement needed
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 225 target 239 -14 min
Registered nurse minutes 46 target 47 -1 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 88% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 100%
Staff are kind and caring 93%
I get the care I need 92%
Staff know what they are doing 85%
Staff follow up when I raise things 93%
Staff explain things to me 92%
I have a say in my daily activities 92%
I am encouraged to do things for myself 93%
This place is well run 77%
This place feels like home 77%
I like the food here 61%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 39%
Unplanned weight loss 0%
Falls 42%
Major injury from a fall 3%
Polypharmacy 23%
Antipsychotic medication 38%

Other homes in Metropolitan South West

See all homes in Metropolitan South West →