Aged Care Ratings

Juniper Ella Williams

Noranda, Western Australia

Uniting Church Homes · Medium home · Not for Profit

Overall Star Rating

Ranked 29 of 43 in Metropolitan East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 233 target 231 +2 min
Registered nurse minutes 51 target 46 +5 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 82% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 93%
Staff are kind and caring 93%
I get the care I need 93%
Staff know what they are doing 85%
Staff follow up when I raise things 78%
Staff explain things to me 57%
I have a say in my daily activities 93%
I am encouraged to do things for myself 72%
This place is well run 93%
This place feels like home 79%
I like the food here 42%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 36%
Unplanned weight loss 12%
Falls 29%
Major injury from a fall 0%
Polypharmacy 33%
Antipsychotic medication 33%

Compliance record

Current decision: Notice of Non-Compliance (NCN)

Other homes in Metropolitan East

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