Aged Care Ratings

IRT Moruya

Moruya, New South Wales

Illawarra Retirement Trust · Small home · Not for Profit

Overall Star Rating

Ranked 10 of 30 in Southern Highlands

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Excellent
Staffing Improvement needed
Quality measures Excellent

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 207 target 226 -19 min
Registered nurse minutes 54 target 45 +9 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 94% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 92%
Staff follow up when I raise things 100%
Staff explain things to me 83%
I have a say in my daily activities 92%
I am encouraged to do things for myself 100%
This place is well run 100%
This place feels like home 83%
I like the food here 75%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 0%
Unplanned weight loss 7%
Falls 22%
Major injury from a fall 0%
Polypharmacy 23%
Antipsychotic medication 0%

Other homes in Southern Highlands

See all homes in Southern Highlands →