Aged Care Ratings

Homewood Residential Aged Care

Hallam, Victoria

Bridgeast Pty Ltd · Large home · Private for Profit

Overall Star Rating

Ranked 122 of 152 in Southern Metro

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Significant improvement needed
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 213 target 222 -9 min
Registered nurse minutes 35 target 44 -9 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 80% across all twelve questions.

Staff treat me with respect 92%
I feel safe here 88%
Staff are kind and caring 88%
I get the care I need 79%
Staff know what they are doing 85%
Staff follow up when I raise things 79%
Staff explain things to me 55%
I have a say in my daily activities 86%
I am encouraged to do things for myself 83%
This place is well run 79%
This place feels like home 79%
I like the food here 61%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 11%
Unplanned weight loss 6%
Falls 22%
Major injury from a fall 0%
Polypharmacy 40%
Antipsychotic medication 17%

Other homes in Southern Metro

See all homes in Southern Metro →