Hippocrates Aged Care Centre

Mayfield East, New South Wales

Fronditha Care · Medium home · Not for Profit

Overall Star Rating

Ranked 65 of 70 in Hunter

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable

Residents’ experience Acceptable

Compliance Excellent

Staffing Improvement needed

Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 236 target 231 +5 min

Registered nurse minutes 45 target 46 -1 min

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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 79% across all twelve questions.

Staff treat me with respect 93%

I feel safe here 85%

Staff are kind and caring 79%

I get the care I need 85%

Staff know what they are doing 86%

Staff follow up when I raise things 71%

Staff explain things to me 79%

I have a say in my daily activities 86%

I am encouraged to do things for myself 78%

This place is well run 72%

This place feels like home 86%

I like the food here 43%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%

Restrictive practices 26%

Unplanned weight loss 12%

Falls 22%

Major injury from a fall 6%

Polypharmacy 41%

Antipsychotic medication 3%

Compliance record

Current decision: Notice of Non-Compliance (NCN)

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