Aged Care Ratings

HammondCare Hammondville

Hammondville, New South Wales

HammondCare · Large home · Not for Profit

Overall Star Rating

Ranked 28 of 68 in South West Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Good
Compliance Excellent
Staffing Good
Quality measures Significant improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 239 target 223 +16 min
Registered nurse minutes 48 target 45 +3 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 92% across all twelve questions.

Staff treat me with respect 98%
I feel safe here 96%
Staff are kind and caring 96%
I get the care I need 93%
Staff know what they are doing 91%
Staff follow up when I raise things 89%
Staff explain things to me 86%
I have a say in my daily activities 94%
I am encouraged to do things for myself 93%
This place is well run 95%
This place feels like home 91%
I like the food here 83%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 63%
Unplanned weight loss 7%
Falls 32%
Major injury from a fall 2%
Polypharmacy 57%
Antipsychotic medication 23%

Compliance record

Current decision: Notice to Remedy (NTR)

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

Other homes in South West Sydney

See all homes in South West Sydney →