Guilford Young Grove

Sandy Bay, Tasmania

SOUTHERN CROSS CARE (TASMANIA) INC · Small home · Not for Profit

Overall Star Rating

Ranked 17 of 29 in Southern

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good

Residents’ experience Acceptable

Compliance Excellent

Staffing Excellent

Quality measures Excellent

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 250 target 213 +37 min

Registered nurse minutes 56 target 44 +12 min

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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 86% across all twelve questions.

Staff treat me with respect 84%

I feel safe here 100%

Staff are kind and caring 91%

I get the care I need 91%

Staff know what they are doing 100%

Staff follow up when I raise things 66%

Staff explain things to me 84%

I have a say in my daily activities 92%

I am encouraged to do things for myself 83%

This place is well run 75%

This place feels like home 91%

I like the food here 75%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%

Restrictive practices 5%

Unplanned weight loss 3%

Falls 30%

Major injury from a fall 0%

Polypharmacy 26%

Antipsychotic medication 0%

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